Super Long Term ... Support or Maintenance?

Agustin Benito Bethencourt <agustin.benito@...>


I am writing a description for the wiki and this topic came to my mind. It is just a detail...

I would like to propose that we say "maintenance" instead of "support" when referring to the activities we will do in the open within the CIP group.

Support has a specific meaning in the commercial world. It is referred to a "service". In order to gain traction in the industry, the confusion between maintenance and support plays against us.

In the Open Source world, both words are used indistinctly so I do not expect any issue by using only (mostly) maintenance.

So we would say Super Long Term Maintenance (SLTM).

Best Regards
Agustin Benito Bethencourt
Principal Consultant - FOSS at Codethink

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